Alternative Transportation Policy

Alternative transportation is available for repairs or maintenance services
requiring a work time of 90 minutes or more. Customers requesting a loaner must follow these requirements:

  • At least 25 years of age
  • Must possess a VALID driver’s license
  • Must have an UPDATED insurance card
  • Must have a major credit card-Visa, MasterCard, Discover, or American Express.



On the completion day of a customer’s vehicle, the customer must return the loaner vehicle by the following times:
Monday-Thursday: 7:30 PM | Friday: 5:30 PM | Saturday: 4:30 PM
A charge of $60 per day will be issued if the customer fails to return the alternate vehicle on the day notified.