MONTHLY MESSAGE – YEAR END 2018
Always Mindufl, Always Grateful
Being on the cusp of a new year offers a natural opportunity to reflect and anticipate. It’s something we’re doing right now as a family and a dealership, and we’d like to share a few thoughts with you as we move into 2019.
As proud as we are to be celebrating our Golden Anniversary, we never lose sight of the fact that our success has always been directly and proportionately linked to the remarkable loyalty of our customers, many of whom have been with us since our Eddystone days and whose grandchildren are now driving their own Otto’s BMWs.
We are acutely aware of how much that support encourages and energizes us, and as we move into our fifty-first year under third-generation, hands-on management, we want to state unequivocally just how grateful we are.
There have seen significant changes here at Otto’s in the past decade, all designed to enhance your customer experience. As we move into 2019, we remain committed to our founding goal of always exceeding expectations, and trust that you will let us know of anything we can do to maintain that standard.
Please accept our warmest holiday greetings and our best wishes for a healthy, happy, and productive new year.
John Dallas Bowers